Area Manager Retail & Wholesale - Covington, LA at Geebo

Area Manager

3.
5 Covington, LA Covington, LA $20 - $26 an hour $20 - $26 an hour 2 days ago 2 days ago 2 days ago Position Overview:
As the Area Manager, you will play a crucial role in overseeing the operations of multiple coffee shop locations within our franchise.
Your primary focus will be on ensuring each store's success through effective leadership, strategic planning, and a strong emphasis on customer service.
This role requires a proven track record in multi-store management, a passion for the coffee industry, and a dedication to delivering outstanding customer experiences.
You will report directly to the Director of Operations and will manage a team of roughly 60 employees.
Responsibilities:
Multi-Store Management:
Oversee the day-to-day operations of 4 coffee shop locations, ensuring consistency in service, product quality, and brand standards.
Team Leadership:
Provide leadership and guidance to store managers and staff, fostering a positive and collaborative working environment.
Conduct regular performance reviews and implement training programs to enhance team skills.
Operational Excellence:
Implement and enforce operational procedures, policies, and standards to maximize efficiency and profitability across all locations.
Customer Service Focus:
Uphold a strong commitment to delivering excellent customer service.
Monitor and address customer feedback, ensuring a positive and memorable experience for every guest.
Financial Management:
Work closely with store managers to meet financial targets, control costs, and drive sales growth.
Analyze financial reports and implement strategies to improve store performance.
Community Engagement:
Develop and maintain relationships with the local community to enhance the franchise's presence and contribute to the overall success of each location.
Qualifications:
Proven experience in multi-store management, preferably within the food and beverage industry.
Strong leadership and team-building skills with a track record of developing high-performing teams.
Exceptional customer service mindset and the ability to instill this culture in all team members.
Excellent analytical and problem-solving abilities, with a focus on achieving financial targets.
Effective communication and interpersonal skills.
Flexibility to travel between locations as needed.
ServSafe Certification.
If you are a passionate and experienced leader with a love for coffee and a dedication to customer service, we invite you to apply for the Area Manager position.
Please submit your resume and a cover letter detailing your relevant experience and why you would be an ideal fit for our team to email protected
Benefits:
401(k) Paid Time Off.
Group Cell phone benefit.
Food and Beverage Benefit Health Coverage Dental Coverage Vision Coverage We are looking forward to reviewing your resume.
Available shifts and compensation:
We have available shifts all days of the week.
Compensation is $20.
00 - $26.
00/hour.
About PJ's Coffee :
New Orleans-born coffeehouse for house-roasted gourmet coffee, organic teas, the ORIGINAL Cold Brew iced coffee, blended drinks & pastries, and more! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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